Shipping policy

At NDYA Enterprises Private Limited, every order is handled with care to ensure that your product reaches you safely and in good condition. As our products are fulfilled through a print-on-demand process, selected items are printed, quality-checked, packed, and shipped only after the order is placed.

Order Processing

Once your order is successfully placed, it is sent for order confirmation, printing, quality inspection, packaging, and dispatch. Since our products are made on demand, processing time may be slightly longer than ready-stock products.

Orders are usually processed and dispatched within 2–4 working days after order confirmation. During high-demand periods, festive seasons, sale campaigns, or courier delays, processing may take additional time.

Estimated Delivery Timeline

Most orders are delivered within 6–10 working days from the date of order confirmation.

Estimated timeline:

Order confirmation: Same day
Printing and quality check: 2–4 working days
Dispatch after production: 1 working day
Delivery after dispatch: 3–7 working days

For remote locations, non-serviceable areas, weather disruptions, courier restrictions, or festive season delays, delivery may take up to 10–14 working days.

Working days do not include Sundays, public holidays, courier holidays, or government-declared holidays.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your purchase. The final shipping cost may depend on your delivery location, selected payment method, ongoing offers, and courier availability.

Order Tracking

Once your order is dispatched, tracking details will be shared through email, SMS, WhatsApp, or the order tracking page, depending on the contact details provided at checkout.

Tracking updates may take 24–48 hours to reflect after dispatch because courier systems require time to scan and update shipment movement.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability, print production timelines, packaging requirements, or courier allocation. In such cases, you may receive separate tracking details for each shipment.

Delivery Address & Contact Details

Please ensure that your full name, phone number, complete address, landmark, city, state, and PIN code are entered correctly at checkout.

NDYA will not be responsible for delays or failed deliveries caused by incorrect address details, unavailable phone numbers, customer unavailability, refusal to accept delivery, or incomplete delivery information.

If an order is returned due to incorrect address, failed delivery attempts, or refusal by the customer, additional re-shipping charges may apply.

Print-on-Demand Fulfillment

NDYA works with a print-on-demand fulfillment process. This means your product is created after your order is placed. Because of this, order cancellation may not be possible once the item has entered the printing or production stage.

Minor color variation between the product image and the final printed item may occur due to screen brightness, display settings, lighting, and printing processes.

Delayed Shipments

While we try our best to deliver every order on time, delays may happen due to:

Production or printing queue
Quality check or reprint requirements
Courier delays
Incorrect or incomplete address
Remote delivery location
Weather conditions
Festive season rush
Public holidays or operational restrictions

If your order is delayed beyond the estimated timeline, please contact our support team with your order number.

Damaged, Missing, or Incorrect Shipment

If you receive a damaged product, incorrect item, or incomplete shipment, please contact us within 48 hours of delivery.

Please share:

Order number
Clear photos of the product
Clear photos of the packaging
Unboxing video, if available
Description of the issue

After verification, our team will assist you with the best possible solution as per our Refund & Return Policy.

International Shipping

Currently, NDYA primarily ships within India. International shipping will be available only if it is shown as an option at checkout.

Customer Support

For shipping-related queries, tracking support, or delivery issues, please contact us:

NDYA Enterprises Private Limited
Mumbai, Maharashtra, India
Phone / WhatsApp: 9004824826
Email: yvdigital2721@gmail.com

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM